RETURN & REFUND POLICY
The Luxury Access
At The Luxury Access, we prioritize customer satisfaction and take pride in the quality of our products. If you are not entirely satisfied with your purchase, we’re here to help.
Eligibility for Refunds:
Requests for refunds must be raised within 7 days of receiving the product.
Items must be unused, in their original packaging, and in the same condition as received.
Requests for refunds must be raised within 7 days of receiving the product.
How to Request a Refund:
Email us at theluxuryaccess@gmail.com with your order number, reason for the refund, and clear images of the product (if damaged/defective).
Our team will review your request and get back to you within 48 hours.
Once approved, you will receive instructions on how to return the product.
Refund Process:
After we receive and inspect the returned product, we will notify you about the approval or rejection of your refund.
If approved, the refund will be processed to your original payment method within 7–10 business days.
Non-Refundable Items:
Products purchased on sale or with promotional discounts.
Items damaged due to misuse, negligence, or normal wear and tear.
Need Help
For any refund-related queries, feel free to reach out to us at theluxuryaccess@gmail.com or via WhatsApp at +91 9833782011.
We are committed to making your experience with The Luxury Access seamless and satisfying.